Technical Help

If you ever have a technical problem, your first port of call should always be your local Vauxhall Retailer, who can help you with any day-to-day problems. However, if you need any further information, visit the InfoTech website. InfoTech provides OEM service information to support professional repairs and maintenance for Vauxhall vehicles. The dedicated service information provides details about:

• Diagnostic and Wiring Information

• Troubleshooting

• Maintenance and Repair Instructions

• Parts Information

• Campaign Information

 

 Click here to access InfoTech

 

 


If you can’t find what you need on InfoTech, there is a helpline service available with two payment options.

The general helpline number can be called from a local number. Calls are charged at 2 euros per minute up to a maximum of 40 euros. Before being connected to the call centre, you will be asked to verify a credit card for payment.

 

General helpline 0207 133 0034



If you are a regular user of the Trade Club technical helpline, you may choose to subscribe to the super-user subscriber package for 400 euros per year, plus a call rate of 75 cents per minute.

To subscribe simply dial 0207 133 0035 and key 2 to purchase the package.

Once successfully registered you will be issued a subscription number. To access the helpline dial 0207 133 0035 and key 1. You will be asked to enter your subscription number before being connected to the call centre.

 

Subscriber helpline 0207 133 0035



Terms and Conditions

Call costs as stated above, dependent on helpline called. Call charges from mobile phones may vary depending upon your network service provider. Lines open between 9.00am – 5.00pm, Monday to Friday (excluding Bank Holidays). Calls may be recorded for training purposes, Vauxhall Motors Limited reserves the right to withhold information regarding security features. Information provided by the Vauxhall Trade Club Technical Helpline is to assist operatives, applying their own skills and experience to the task in hand. Neither General Motors UK Limited nor its agencies can accept any liability for the quality of the work undertaken or the outcome of the repair. The information given to you through the Vauxhall Trade Club Technical Helpline must be used in full compliance with the latest service and maintenance instructions published by General Motors UK Limited/Adam Opel GmbH.

As an independent business you are solely responsible for the success of all of your business activities. Vauxhall Motors Limited/Adam Opel GmbH does not accept any liability for claims, losses or damages incurred directly or indirectly as a consequence of using the Vauxhall Trade Club Technical Helpline. Vauxhall Motors Limited reserves the right to withdraw or suspend this service without further reference.